![]() ![]() If you receive a warning that voiding the memo changes any attached invoices select "Confirm. Select the "Void Credit Memo" or "Delete Credit Memo" option from the drop-down list, depending on your preference. If you receive a warning that voiding the memo changes any attached invoices select "Confirm."Ĭlick the "Edit" menu. I recommend checking in with an accountant to see what the best way is to handle this scenario, but I'll let you know what options are available in QuickBooks Desktop for handling that kind of transaction.īelow are the steps to following QuickBooks Desktop:Ĭlick the "Customers" menu and select "Customer Center" from the drop-down listĬhoose the customer with the available credit from the customer list.Ĭlick the "Edit" menu. Once done,decide whether you want to apply the credit as the following, and select OK. Enter the items youre giving a credit for, then hit Save & Close. Select your customer from the Customer:Job drop-down. QuickBooks Desktop will allow you to enter transactions that'll affect the balance of closed fiscal years, but it isn't advised. Here’s how: Go to the Customers menu, then select Create Credit Memos/Refunds. In order to modify or delete credits from previous years, you must know the closing date password that was set by the previous bookkeeper. Once the books have been closed, you're be restricted in terms of what data you can access and edit. ![]() Base on the number of credit memos and the age of the transactions, I recommend creating a Journal entry. It's either linking it manually with the checks individually or create a Journal entry. QuickBooks Desktop is a robust accounting software and it's important that the correct steps are followed to clear up issues. There are two ways to clear the credit memo. That's a fabulous approach to take, especially since you're taking over the bookkeeping from somebody else. Hi Thanks for reaching out to the community.
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